Shipping

SoulPad® are pleased to offer FREE Shipping in Australia.

Regular deliveries are made during working days, Mon-Fri between 08:00 and 20:00 (except during public holidays).

We aim to deliver within 7 days (Mon-Fri) of your order being placed. Though during peak season this can at times be longer. We will contact you by email or telephone if delivery is likely to be delayed beyond 7 days (unless otherwise stated on our website), giving you the option to cancel your order.

Most of the time we are able to fulfill orders from stock held in Australia. Though from time-to-time we will fulfill orders from UK stocks. In this instance our Australian customers will not incurr extra shipping charges. The delivery time-frame will not be affected either.

Delivery to New Zealand is not free of charge. To know the cost of shipping to New Zealand you must add the itmes required to your basket, enter your delivery address at checkout and before making payment the shipping cost will be illustrated.

Specific delivery arrangements may be sought after where timely delivery is essential. In this instance there may be additional delivery charges to pay. Please contact us for a quote before placing your order.

If the goods are lost or damaged in transit, please let us know promptly (within 24 hours) so that we may persue a claim against the carrier.

We endeavour to send our shipments *carbon free whenever possible.

SoulPad® will despatch your order in the original packaging. We do not re-package our products into any kind of glossy packaging.

We ship worldwide. Just contact us for a shipping quote.

*Our courier offsets the carbon associated with the parcel delivery by calculating the overall carbon emissions generated by their vehicle fleet and operations. They know how many trees they need to plant to offset the average parcel. SoulPad pays a little bit extra for each shipment so that our courier can pay for the planting of trees.

Tree planting is one of the most common forms of carbon offset. Through this process, carbon dioxide is converted into stored carbon, and this is why trees are sometimes referred to as ‘carbon sinks’. By taking this carbon dioxide from the atmosphere, trees clean the air.

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  • 61090137_2267210866690974_6513259256605573120_n.png?_nc_cat=101&_nc_ht=scontent SoulPad Here’s a soulful offer for any families wishing to visit Dorset for new adventures...
  • SoulPad Finally!
  • SoulPad Isle of Man TT fans just can't get enough of Dave Everett's latest accommodation offering. Dave, a self-confessed, long-term lover of the TT has created a unique yet classic, glamping experience.
  • SoulPad Less diligent SoulPadders will contact us after a storm - some with the great news (and high praise) that their SoulPad 'survived the storm', others with the sad news that theirs did not.
  • 58571103_2248056491904031_5178013418166157312_n.jpg?_nc_cat=106&_nc_ht=scontent SoulPad Storm Hannah? No problem!
  • 58571103_2248056491904031_5178013418166157312_n.jpg?_nc_cat=106&_nc_ht=scontent SoulPad Bit nippy this weekend, but cozy in the tent! It stood up to Storm Hannah with no problems.
  • SoulPad And the winner is .... ... Catherine Cox, instagram name @cataska Congratulations! We look forward to hearing from you Catherine. ================================= There's still time to enter this competition to win a SoulPad bell tent... good luck!
  • SoulPad We are skipping around like Spring lambs as we prepare for the East Anglian Game & Country Fair next week. See you there?
  • SoulPad 10 Sleeps 'till the East Anglian Game & Country Fair 2019! We are skipping around like Spring lambs. Do come and see us, meet the team and step inside our SoulPads to see where your adventures could take you.
  • SoulPad And the winner is .... ... Catherine Cox! Congratulations! We look forward to hearing from you Catherine. ==================================== Here's your chance to win a top of the range SoulPad bell tent! To enter simply like SoulPad's Facebook pag
  • SoulPad The start of the Glamping season, hooray!
  • SoulPad We think you'll enjoy the extra peace of mind that comes woven into every fibre of our new polycotton fabric.
  • 55798282_10155702568110666_47125132790988800_n.jpg?_nc_cat=108&_nc_ht=scontent SoulPad Happy, sunny week-end everyone!
  • SoulPad It’s nearing that time of year when we want to get out into the great outdoors. Spring is in the air, the days are getting longer and our thoughts turn to camping under canvas. We had such a good time meeting you all at the East Anglian Game &
  • 52771823_2526432067371216_5654084790303850496_n.jpg?_nc_cat=111&_nc_ht=scontent SoulPad What a wonderful venue?! Crockett's Run, Logan, Ohio is set in the beautiful Hocking Hills. Image is of a SoulPad 5000-hybrid-G: http://soulpad.com/products/soulpad-5000-hybrid-g
  • SoulPad So, your bell tent and all the accompanying gear has been stuffed away since last year and you're about to head off on some new adventures with it, eh? Well hang on a mo' because as with any camping trip you need to prepare a little first.
  • SoulPad Ask our friendly staff about discounts when visiting our Norfolk showroom. Our gorgeous bell tents and accessories are on display all year! Contact: enquiries@soulpad.co.uk for an appointment. http://soulpad.co.uk
  • SoulPad Choosing a SoulPad bell tent that’s right for you and your family is key to successful camping and one factor to consider is which groundsheet to choose.
  • SoulPad
  • SoulPad A short read about old treasures and how seemingly out-of-date kit is still relevant today. #makedoandmend https://blog.soulpad.co.uk/old-kit/
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  • Loving these summer skies ???? #belltents #summersky #glamping #soulpad #tentstove #bluesky #cloudformation… https://t.co/sgTlO05evU May 24, 2019 00:31
  • ... More testimonials are on our website at https://t.co/ZY1sedehlp. May 21, 2019 21:56
  • "A HUGE thank you! Our SoulPad arrived this morning! Yes, this morning! How's that for delivery in under 48hrs! Üb… https://t.co/pNzgWzewq8 May 21, 2019 21:56
  • It's Testimonial Tuesday. This week's random recommendation is... *drum roll*... May 21, 2019 21:56
  • New 5 Star Review! @reviews_experts https://t.co/xdlqmZHrAb May 19, 2019 04:51
  • New 5 Star Review! @reviews_experts https://t.co/YFdU3edhhO May 17, 2019 03:06
  • We love seeing where your SoulPad adventures take you. Don’t forget to tag us in your photos! ???????? #soulpadtents… https://t.co/EwJE9AZIQw May 16, 2019 02:21
  • ... More testimonials are on our website at https://t.co/ZY1sedehlp. May 14, 2019 21:56
  • "Thanks for a great product and great service." - Jane, Sheffield May 14, 2019 21:56
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  • Loving these summer skies
  • We love seeing where your SoulPad adventures take you. Don’t forget to tag us in your photos!
  • The lucky winner of the competition is...drumroll
  • It was great to meet so many of you @eastangliangamefair.
We received such positive feedback and interest! To those who purchased a ‘Pad, welcome to the SoulPad family! #soulpad #belltents #glamping #norfolk #countryfair #outandabout #familyfun
  • The sun has come out to play this afternoon!☀️ We’ve had a busy few days preparing for the @eastangliangamefair  Things are coming along nicely, just a few more finishing touches and we’re there! #soulpadtents #glamping #camping #sunisshining #outdoorfun
  • Just one day to go!
Check out the blog for where to find us and details on how to enter the competition giveaway! See you there folks! @eastangliangamefair #gettingexcited #soulpad #belltents #visitnorfolk #soulpadtents #giveaway #lovesoulpad #outdooradve
  • Win a top of the range SoulPad bell tent!! We’re nearing the start of the Glamping season here in the UK and what better way to celebrate than to give away a spanky new SoulPad to one lucky winner?! To enter all you have to do is:  1. Follow us @soulpadte
  • We’re getting organised here at SoulPad HQ. Thank you @milliefin12 for sparing the time to put these little bundles together!
  • Who’s getting a little excited!
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