Shipping

SoulPad® are pleased to offer FREE Shipping in Australia.

Regular deliveries are made during working days, Mon-Fri between 08:00 and 20:00 (except during public holidays).

We aim to deliver within 7 days (Mon-Fri) of your order being placed. Though during peak season this can at times be longer. We will contact you by email or telephone if delivery is likely to be delayed beyond 7 days (unless otherwise stated on our website), giving you the option to cancel your order.

Most of the time we are able to fulfill orders from stock held in Australia. Though from time-to-time we will fulfill orders from UK stocks. In this instance our Australian customers will not incurr extra shipping charges. The delivery time-frame will not be affected either.

Delivery to New Zealand is not free of charge. To know the cost of shipping to New Zealand you must add the itmes required to your basket, enter your delivery address at checkout and before making payment the shipping cost will be illustrated.

Specific delivery arrangements may be sought after where timely delivery is essential. In this instance there may be additional delivery charges to pay. Please contact us for a quote before placing your order.

If the goods are lost or damaged in transit, please let us know promptly (within 24 hours) so that we may persue a claim against the carrier.

We endeavour to send our shipments *carbon free whenever possible.

SoulPad® will despatch your order in the original packaging. We do not re-package our products into any kind of glossy packaging.

We ship worldwide. Just contact us for a shipping quote.

*Our courier offsets the carbon associated with the parcel delivery by calculating the overall carbon emissions generated by their vehicle fleet and operations. They know how many trees they need to plant to offset the average parcel. SoulPad pays a little bit extra for each shipment so that our courier can pay for the planting of trees.

Tree planting is one of the most common forms of carbon offset. Through this process, carbon dioxide is converted into stored carbon, and this is why trees are sometimes referred to as ‘carbon sinks’. By taking this carbon dioxide from the atmosphere, trees clean the air.

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  • SoulPad We feel this pic needs a caption...any suggestions?
  • SoulPad Guys, any tips for removing mould spots from the polycotton hybrid?
  • SoulPad SoulPadders, who's going camping this weekend? Where are you all off to? The forecast is for 29 °C this weekend in Norfolk. We're looking back through old pics, wishing we had made plans to camp ????????????
  • SoulPad Sign up to the blog from today until the 5th July 2019, and you will receive a discount off your order.
  • SoulPad Hardened UK glampers will be used to a bit of variety in the weather and would never let a bit of rain get in the way of a good glamping adventure...
  • SoulPad Oh the joys of having our offices in the countryside! If you need to arrive by tractor there is plenty of room for parking ????
  • SoulPad 3 nights for the price of 2 at Gorsey Meadow, Norfolk!
  • 61090137_2267210866690974_6513259256605573120_n.png?_nc_cat=101&_nc_ht=scontent SoulPad Here’s a soulful offer for any families wishing to visit Dorset for new adventures...
  • SoulPad Finally!
  • SoulPad Isle of Man TT fans just can't get enough of Dave Everett's latest accommodation offering. Dave, a self-confessed, long-term lover of the TT has created a unique yet classic, glamping experience.
  • SoulPad Less diligent SoulPadders will contact us after a storm - some with the great news (and high praise) that their SoulPad 'survived the storm', others with the sad news that theirs did not.
  • SoulPad Storm Hannah? No problem!
  • SoulPad Bit nippy this weekend, but cozy in the tent! It stood up to Storm Hannah with no problems.
  • SoulPad And the winner is .... ... Catherine Cox, instagram name @cataska Congratulations! We look forward to hearing from you Catherine. ================================= There's still time to enter this competition to win a SoulPad bell tent... good luck!
  • SoulPad We are skipping around like Spring lambs as we prepare for the East Anglian Game & Country Fair next week. See you there?
  • SoulPad 10 Sleeps 'till the East Anglian Game & Country Fair 2019! We are skipping around like Spring lambs. Do come and see us, meet the team and step inside our SoulPads to see where your adventures could take you.
  • SoulPad And the winner is .... ... Catherine Cox! Congratulations! We look forward to hearing from you Catherine. ==================================== Here's your chance to win a top of the range SoulPad bell tent! To enter simply like SoulPad's Facebook pag
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Twitter

  • New 5 Star Review! @reviews_experts https://t.co/pHEmOTVCNH July 17, 2019 18:52
  • ... More testimonials are on our website at https://t.co/ZY1sedehlp. July 16, 2019 21:55
  • "I love the way our 4000-ease has performed in totally separate environments. Rainy & cold at a US Midwest event an… https://t.co/mE9RFWR08G July 16, 2019 21:55
  • It's Testimonial Tuesday. This week's random recommendation is... *drum roll*... July 16, 2019 21:55
  • New 5 Star Review! @reviews_experts https://t.co/8CyvvbPrmP July 11, 2019 23:48
  • ... More testimonials are on our website at https://t.co/ZY1sedehlp. July 09, 2019 21:55
  • "[The SoulPad 3000-ultralite is] a perfect size tent which we loved!... " ? Dominic Harvey, Organiser for Wildernes… https://t.co/69jl06VLyc July 09, 2019 21:55
  • It's Testimonial Tuesday. This week's random recommendation is... *drum roll*... July 09, 2019 21:55
  • New 5 Star Review! @reviews_experts https://t.co/EBlByh8zz7 July 09, 2019 01:02
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  • Enjoying the beautiful views across our Norfolk countryside this evening. Here’s to another sunny weekend☀️and outdoor adventures!  #getoutside #outdooradventures #sunnyweekend #familyfun #weekendvibes #glampinguk #norfolk #countryside #summertimefun #sou
  • The SoulPad 3000-ultralite pitched under the most amazing sky!  Photograph by @hannahbella_nel #soulpad #outdooradventures #beautifulskies #glamping #underthestars
  • Happy sunny weekend all☀️Whether you’re simply camped out in the back garden or frolicking around at Glastonbury this weekend, we look forward to seeing what you and your ‘Pad get up to!  Photograph by: @mummabray #weekendstartsnow #sunisshining #getoutdo
  • It’s National Bring Your Dog to Work Day! So here’s Connie relaxing in a ‘Pad at SoulPad HQ! #bringyourdogtoworkday2019 #workingcockerspaniel #soulpad #belltents #soulpadshowroom #norfolk @ifinbow
  • What a perfect spot in between the orchard and the Christmas trees
  • Getting out of the office for a short stroll at lunchtime and found these beautiful foxgloves. Can you spot the pollinator?
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#foxgloves #wildflowers #getoutdoors #bees #backtonature #forestbathing #norfolk #thetfordforest
  • Vintage cars and bell tents, what a fantastic sight to see! #glamping #belltents #camping #vintagecars #eustonestate #norfolk #musicfestival #campingundercanvas
  • Happy Bank Holiday Weekend folks! Here’s to sunshine and rainbows
  • Loving these summer skies
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