Shipping

SoulPad® are pleased to offer FREE Shipping in Australia.

Regular deliveries are made during working days, Mon-Fri between 08:00 and 20:00 (except during public holidays).

We aim to deliver within 7 days (Mon-Fri) of your order being placed. Though during peak season this can at times be longer. We will contact you by email or telephone if delivery is likely to be delayed beyond 7 days (unless otherwise stated on our website), giving you the option to cancel your order.

Most of the time we are able to fulfill orders from stock held in Australia. Though from time-to-time we will fulfill orders from UK stocks. In this instance our Australian customers will not incurr extra shipping charges. The delivery time-frame will not be affected either.

Delivery to New Zealand is not free of charge. To know the cost of shipping to New Zealand you must add the itmes required to your basket, enter your delivery address at checkout and before making payment the shipping cost will be illustrated.

Specific delivery arrangements may be sought after where timely delivery is essential. In this instance there may be additional delivery charges to pay. Please contact us for a quote before placing your order.

If the goods are lost or damaged in transit, please let us know promptly (within 24 hours) so that we may persue a claim against the carrier.

We endeavour to send our shipments *carbon free whenever possible.

SoulPad® will despatch your order in the original packaging. We do not re-package our products into any kind of glossy packaging.

We ship worldwide. Just contact us for a shipping quote.

*Our courier offsets the carbon associated with the parcel delivery by calculating the overall carbon emissions generated by their vehicle fleet and operations. They know how many trees they need to plant to offset the average parcel. SoulPad pays a little bit extra for each shipment so that our courier can pay for the planting of trees.

Tree planting is one of the most common forms of carbon offset. Through this process, carbon dioxide is converted into stored carbon, and this is why trees are sometimes referred to as ‘carbon sinks’. By taking this carbon dioxide from the atmosphere, trees clean the air.

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  • http://www.facebook.com/profile.php?id= My new ac unit set up in my 3000 hybrid 66 degrees inside 98 outside . The telescope vent fits right in the zip up door. Thumbs up for the Delonghi Portable AC unit from Costco. I love this unit now nicknamed Cool Betty
  • http://www.facebook.com/profile.php?id= Yup this is what happens when your soul guideline peg hits concrete 1 inch below the surface on the final guideline set up. Mr boulder is beginning to grow on me. He my pet rock, ok pet bolder. In a pinch this works great. Beats moving the entire Soulp
  • http://www.facebook.com/profile.php?id= This DeLonghi AN140HPEWK portable air conditioner is amazing. Her nickname is cool Betty it's 100 degree jungle down in the Gulf of Mexico on South Padre Island Texas. My 3000 hybrid has been 67 degrees all day and night .It takes just a few minutes to c
  • http://www.facebook.com/profile.php?id= hiya. just about to reproof lovely Soulpad do I need to wet the canvas first before putting the fabsil reproof on. also anyone recommend right pressure container for the job 6000hyrbid - thanks all
  • http://www.facebook.com/profile.php?id= I have a 1/2 inner bedroom for a 4m soulpad bell tent for sale for £50. It's been used about 3 times and was bought form soulpad. Thanks
  • http://www.facebook.com/profile.php?id= These guys...!
  • http://www.facebook.com/profile.php?id= Amongst other soulful deals, there's a SoulPad 5000-hybrid-G reduced from £650 to £450 in UK clearance today. http://soulpad.co.uk/sale First-come-first-served, as always.
  • http://www.facebook.com/profile.php?id= This is how we live on our SOULPAD on holiday!
  • SoulPad Look what's arrived this morning. It's the 50th Juno Magazine. What's that you say? You can win a SoulPad belltent and loads of other cool prizes on page 9? You can also enter online at junomagazine.com. What are you waiting for? — Products shown: Sou
  • SoulPad Thank you guys we had a lovely weekend ! No mud splatters in sight ????
  • SoulPad A look at Gorsey Meadow Camping, Norfolk, UK - a popular glamping site and the first to use the new SoulPad 5000-hybrid-G-XL. Owner Sam Berney tells us about the site and reviews the SoulPad 5000-hybrid-G-XL. https://youtu.be/meaduI4nQBc
  • SoulPad We used our 4000 ease SoulPad for the first time last night.... it lived up to our expectations and we absolutely love it... I was wondering if you may have any recommendations for a front porch / awning that would fit well with our tent? ????????????
  • SoulPad For all you F1 crazy SoulPadders...
  • SoulPad Hey SoulPadders! Can we show our lads some love? SoulPad sponsored Salop2Saigon - Part One - raising funds for Midlands Air Ambulance ??
  • SoulPad We have now bought 3 x 5m soulpad bell tents! All in the last year! We camped at the very first Country file 4 day event at Blenheim Palace 2016(photo attached). We had lots of tent envy lol and had four wonderful days camping in glorious weather. We th
  • SoulPad There's 15% off a selection of new, unused SoulPad bell tents in UK clearance just now (these are without the secondary mos. mesh entrance which is now standard on our regular stock). Limited availability. When they're gone, they're gone! http://soulpad.c
  • SoulPad Hello! I've got a 5000 which after a couple of years of good, happy, faultless use in all weathers (stood up to a recent stormy apocalypse with a hoolie blowing superbly!) will soon need a professional clean and reproof. I don't have the time or space, pl
  • SoulPad £140 Bargain! SoulPad 4000-hybrid-G. Used at 5 different festivals over 2 years by Team SoulPad. Then yesterday, after a rather soggy trip to Secret Garden party, our mate Dave sped off in a muddy slick and spattered our cherished 'Pad with mud! (Thanks
  • SoulPad You've got to admire Ed's sheer determination (SoulPad Sponsored Salop2Saigon - Part One) ... Ed, your Sharpie work is great, we're also going to send you some stickers :)
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  • Mention #SoulPad when booking with NES Bushcraft for a 5% #discount. https://t.co/bDLlTUKCc7 https://t.co/6PnidVaJR2 August 16, 2017 20:50
  • @palaceglover @julia2loveday Or both. ???? August 16, 2017 04:52
  • ... More testimonials are on our website at https://t.co/ZY1sedehlp. August 15, 2017 22:08
  • "Up within 5 minutes, and down in about the same, with no hassle." - The Wynne Family August 15, 2017 22:08
  • It's Testimonial Tuesday. This week's random recommendation is... *drum roll*... August 15, 2017 22:08
  • Just sayin’… https://t.co/d62BWXvAQb August 15, 2017 19:16
  • See what's on offer at https://t.co/wR1NWY7nIT when you mention #SoulPad. https://t.co/60u6qtVVxz https://t.co/jrQaDq2cPk August 13, 2017 18:16
  • Relax and enjoy the #belltents and gypsy caravans at Oak Lodge. Mention #SoulPad for 10% booking #discount.… https://t.co/m5ZzssKA4T August 12, 2017 20:50
  • Enjoy a 5% discount at Llechrwd Riverside Campsite when you mention #SoulPad. https://t.co/wyggyuVEvd https://t.co/CKJFcEPLug August 11, 2017 20:50
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  • Double-tap if you support young people #learning important #skills at #ncssuffolk
  • Under the #stars. #stargazing #meteors #skyatnight #nightsky #nightskyphotography #camping #glamping #glampinglife
  • That's a big number. #thankyou
  • Double-tap if you support the good work done by #ncssuffolk #ncsyes.
  • Great times at #ncssuffolk #sayyestosuccess #nationalcitizenservice
  • Look what's arrived this morning. It's the 50th @junomagazine. Ooohh! You can #win a SoulPad #belltent and loads of other #free #prizes in this #giveaway.
  • Another beautiful #Norfolk lunchtime. There's always time for the #outdoors.
  • Taking indoors #outdoors. Making #camping comfy. With soul x
  • Time for a #soulpadtent #henparty
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