Shipping

SoulPad® are pleased to offer FREE Shipping in Australia.

Regular deliveries are made during working days, Mon-Fri between 08:00 and 20:00 (except during public holidays).

We aim to deliver within 7 days (Mon-Fri) of your order being placed. Though during peak season this can at times be longer. We will contact you by email or telephone if delivery is likely to be delayed beyond 7 days (unless otherwise stated on our website), giving you the option to cancel your order.

Most of the time we are able to fulfill orders from stock held in Australia. Though from time-to-time we will fulfill orders from UK stocks. In this instance our Australian customers will not incurr extra shipping charges. The delivery time-frame will not be affected either.

Delivery to New Zealand is not free of charge. To know the cost of shipping to New Zealand you must add the itmes required to your basket, enter your delivery address at checkout and before making payment the shipping cost will be illustrated.

Specific delivery arrangements may be sought after where timely delivery is essential. In this instance there may be additional delivery charges to pay. Please contact us for a quote before placing your order.

If the goods are lost or damaged in transit, please let us know promptly (within 24 hours) so that we may persue a claim against the carrier.

We endeavour to send our shipments *carbon free whenever possible.

SoulPad® will despatch your order in the original packaging. We do not re-package our products into any kind of glossy packaging.

We ship worldwide. Just contact us for a shipping quote.

*Our courier offsets the carbon associated with the parcel delivery by calculating the overall carbon emissions generated by their vehicle fleet and operations. They know how many trees they need to plant to offset the average parcel. SoulPad pays a little bit extra for each shipment so that our courier can pay for the planting of trees.

Tree planting is one of the most common forms of carbon offset. Through this process, carbon dioxide is converted into stored carbon, and this is why trees are sometimes referred to as ‘carbon sinks’. By taking this carbon dioxide from the atmosphere, trees clean the air.

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  • 28058475_10154920299110666_5439799346878515000_n SoulPad We're all set & ready to recruit! We're looking for a splendid Admin Assistant to join our Norfolk based team. More details here: http://soulpad.co.uk/news/job-vacancy Please share.
  • 27752398_1690568147649248_878568769630747912_n SoulPad Set your reminders! Our camping pals over at Belair le Camping, Dordogne, France feature in Channel 4's ‘A New Life in the Sun’ on 5th March at 4pm. Belair le Camping are a great example of a successful startup using SoulPad tents - with a mixture of 5m
  • 27858317_10156106276646873_8828465814923293992_n Elli Ott Setup for the season at Sherwood Forest Faire in Texas.
  • SoulPad We're super-happy to have Vale de Moses Yoga Retreat, Portugal on our offers page. 5% off for fellow SoulPadders here: http://soulpad.co.uk/offers These guys really are at the top of their game. They're 5 star rated here on Facebook and have smashed it o
  • SoulPad We're super-happy to have Vale de Moses Yoga Retreat, Portugal on our offers page. 5% off for fellow SoulPadders here: http://soulpad.co.uk/offers These guys really are at the top of their game. They're 5 star rated here on Facebook and have smashed it o
  • SoulPad We had a great time as sponsors of this event at the week-end. Enjoy the pics, and if you feel like you'd like shares in a good ol' British Pub you can pledge here: http://savethecrowninn.uk/pledge/
  • SoulPad *APPLICATIONS NOW CLOSED* UK SoulPadders, we love you! We have some used 6m SoulPad tents to give away. Tag a friend who needs this! Apply here: http://bit.ly/2G6XeDc #camping #lovesoulpad #soulpad #belltent #glamping #outdoors #goodtimes #soulpadtents
  • SoulPad No power in our offices today due to storms. Soz for any slowness on our part. Stay safe y’all x
  • SoulPad Back by popular demand! 25% Discount. We're offering the popular SoulPad 4000-hybrid-G model with 25% discount. Find it at the following links: - SoulPad Australia: http://bit.ly/2Bg7sz1 SoulPad UK: http://bit.ly/2jSgYUI SoulPad USA: http://bit.ly/2Dq
  • SoulPad Just helping some friends out in the UK - please pledge for a piece of the action ... savethecrowninn.uk/pledge
  • 24068272_1962099677390395_7431823734455476747_n SoulPad For all the F1 crazy SoulPadders ...
  • SoulPad This Christmas is all about you! For a limited period we're offering the popular SoulPad 4000-hybrid-G model with 25% discount. Find it at the following links: - SoulPad Australia: http://bit.ly/2Bg7sz1 SoulPad UK: http://bit.ly/2jSgYUI SoulPad USA:
  • 22519557_10155804645994136_3808875199870445645_n SoulPad Wow! That sky! Thanks for sharing Alison x
  • 22519557_10155804645994136_3808875199870445645_n Alison Craig Had a wonderful week away ; survived gale force winds ( really impressed with the 4000 Ease :-o) Can't wait to go again :-)
  • Anthony Cross A special delivery arrived this morning with our new SoulPad 5000. The sunshine that we ordered wasn't on the pallet (no room) but turned up with the driver; nice touch! Thank you, Anthony & Family
  • SoulPad Lots of bargains in UK & USA Clearance just now... www.soulpad.co.uk/sale & www.soulpad.com/sale
  • 22154477_10154608482650666_7613229914403796872_n SoulPad UK SoulPadders, avoiding landfill: 1x SoulPad 4000-hybrid groundsheet, canvas flysheet & canvas bag - free to a good/bad home! Please PM us if interested. NB: Some teeth missing on the canvas-to-groundsheet zip. The zip needs re-connecting. P&P cost wi
  • 21616333_10154578088545666_6327721723696188998_n SoulPad "If you imagined how the Queen of England camps, it is probably with a SoulPad tent..." - thanks for this soulful review of the SoulPad 4000-hybrid™ Magnetic Magazine x http://bit.ly/2xphH3P
  • 21687627_505465806453047_3809997394801426374_n SoulPad UK SoulPadders - a last minute bargain?
  • SoulPad Psssst! UK Business customers, have a looksee here: http://email.soulpad.co.uk/t/j-CFEAA663A68E58412540EF23F30FEDED
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Twitter

  • @creativeorch @edp24 @fairylandtrust We love the Fairy Fair - everyone should go at least once. February 22, 2018 00:24
  • We're looking for a splendid Admin Assistant to join our Norfolk team. More details here: https://t.co/Lfzxrja9vP https://t.co/NGgZ2Y01mJ February 22, 2018 00:23
  • ... More testimonials are on our website at https://t.co/ZY1sedehlp. February 21, 2018 00:05
  • "SoulPad were amazing they could not do enough to help us. We ordered on Wed. night and our new tent was delivered Friday morning" - John A February 21, 2018 00:04
  • It's Testimonial Tuesday. This week's random recommendation is... *drum roll*... February 21, 2018 00:04
  • ... More testimonials are on our website at https://t.co/ZY1sedehlp. February 14, 2018 00:05
  • "Our SoulPad arrived really quickly in time for our scout camp. It was very easy to put up. The quality seems great!" - Gordon C February 14, 2018 00:05
  • It's Testimonial Tuesday. This week's random recommendation is... *drum roll*... February 14, 2018 00:04
  • Just seen the sitemap for @EAGandCFair. Exciting! February 08, 2018 23:36
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  • Working on something new for this season.
  • We're all set & ready to recruit! We're looking for a splendid Admin Assistant to join our Norfolk based team. More details here: http://bit.ly/2EUsMP3 #jobs #vacancy #career #jobsearch #changeisgood #lovesoulpad #uk
  • UK SoulPadders! We love you! We have some used 6m SoulPad tents to give away. Apply here: http://bit.ly/2G6XeDc #camping #lovesoulpad #soulpad #belltent #glamping #outdoors #goodtimes #soulpadtents #freestuff #freebies #avoidinglandfill #free #giveaway #s
  • This Christmas is all about you! For a limited period we’re offering the popular SoulPad 4000-hybrid-G model with 25% discount. Links in comments.
  • Lot's of bargains in U.K clearance just now ... link in bio
  • The SoulSaver Promotion is back! A cost-saving package when buying a SoulPad tent, stove and flue kit together. #lovesoulpad #camping #glamping #outdoors #belltent #soulpadtents #smugness
  • We're told there are literally tonnes of elephants in this pic. We're struggling to spot & count then all! #camping #outdoors #buffalo #uganda #buffalorocks #ugandaconservationfoundation #wildcamping #lovesoulpad #elephant
  • Yes, that is a barrel of beer. We are proudly sponsoring the beer festival at @kingsarmsshouldham this weekend. Get over there and try a few!
  • Getting some SoulPad 5000-hybrid-G-XL action #lovesoulpad #glamping #camping #canadiancanoeing #weekendwarrior.
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