Shipping

SoulPad® are pleased to offer FREE Shipping in Australia.

Regular deliveries are made during working days, Mon-Fri between 08:00 and 20:00 (except during public holidays).

We aim to deliver within 7 days (Mon-Fri) of your order being placed. Though during peak season this can at times be longer. We will contact you by email or telephone if delivery is likely to be delayed beyond 7 days (unless otherwise stated on our website), giving you the option to cancel your order.

Most of the time we are able to fulfill orders from stock held in Australia. Though from time-to-time we will fulfill orders from UK stocks. In this instance our Australian customers will not incurr extra shipping charges. The delivery time-frame will not be affected either.

Delivery to New Zealand is not free of charge. To know the cost of shipping to New Zealand you must add the itmes required to your basket, enter your delivery address at checkout and before making payment the shipping cost will be illustrated.

Specific delivery arrangements may be sought after where timely delivery is essential. In this instance there may be additional delivery charges to pay. Please contact us for a quote before placing your order.

If the goods are lost or damaged in transit, please let us know promptly (within 24 hours) so that we may persue a claim against the carrier.

We endeavour to send our shipments *carbon free whenever possible.

SoulPad® will despatch your order in the original packaging. We do not re-package our products into any kind of glossy packaging.

We ship worldwide. Just contact us for a shipping quote.

*Our courier offsets the carbon associated with the parcel delivery by calculating the overall carbon emissions generated by their vehicle fleet and operations. They know how many trees they need to plant to offset the average parcel. SoulPad pays a little bit extra for each shipment so that our courier can pay for the planting of trees.

Tree planting is one of the most common forms of carbon offset. Through this process, carbon dioxide is converted into stored carbon, and this is why trees are sometimes referred to as ‘carbon sinks’. By taking this carbon dioxide from the atmosphere, trees clean the air.

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  • SoulPad Save up to £70 when booking a 3 night Tipi stay with our friends at the 4-star Pinewood Park. Book early and you'll receive: - up to 2 FREE child tickets for Alpamare Waterpark up to 2 FREE child tickets for Scarborough Sealife up to 2 FREE children's gi
  • 43610043_2156497591284308_6877078510251278336_n.jpg?_nc_cat=104&_nc_ht=scontent SoulPad Thanks soulpad, bonfire kitchen , done .
  • SoulPad Hurry! Make some cool memories before the school holiday ends!!
  • 39869313_10157020207897502_6185059820308004864_n.jpg?_nc_cat=107&_nc_ht=scontent SoulPad Away for a week to guide camp and end of the fantastic week of good weather we get a huge storm. Ripped shelters from guys, broken wooden poles in the marquees and ended up with 3 inch deep pools of hail on the ground but although the sides were not pegge
  • 39846650_10216800025576951_3897549668543889408_n.jpg?_nc_cat=101&_nc_ht=scontent SoulPad High praise indeed! Thanks Rachael x
  • 39846650_10216800025576951_3897549668543889408_n.jpg?_nc_cat=101&_nc_ht=scontent SoulPad 7 years of camping and it's still going strong! Can't fault it- one of the best purchases I've made. Just had to replace some rubber stoppers for the central pole and SoulPad customer service was fantastic- thank you so much for your help. Wonderful compa
  • 38751324_10155267001540666_9182810623409389568_n.jpg?_nc_cat=108&_nc_ht=scontent SoulPad SoulPad tents and a wedding - two of our favourite things :) Tent: @soulpadtents Styling: @swooneventanddesign HMUA: @kmcdowellbeauty Fashion: @bridalsuitebend Florals: @summerrobbinsflowers
  • 38298002_10155609957020592_8055350213214208000_n.jpg?_nc_cat=104&_nc_ht=scontent SoulPad The aftermath of a very wet weekends camping. Keep it dry! My 5000 held up flawlessly against the belting wind and rain, Could not put it away wet. Look after your canvas and it will look after you :)
  • 37644885_10156146841435804_712185068931514368_n.jpg?_nc_cat=106&_nc_ht=scontent SoulPad Finally had our first family weekend in our beautiful SoulPad! Best money we have ever spent it was absolutely amazing! Getting to grips with putting it up but definitely need to practice rolling it up to get it in the bag ????
  • 37704169_10155233808255666_7044832841842032640_n SoulPad Celebrating the crazy UK weather with a #sale on tents and inners. Even more reason for you to take indoors outdoors! Go on - get out there! (UK & USA only) : http://soulpad.co.uk/t/categories/canvas-bell-tents
  • 37328022_10155223588505666_5518120539622735872_n.jpg?_nc_cat=107&_nc_ht=scontent SoulPad We’re a bit very in love with the new SoulPad #Chillys bottles now in at SoulPad ???? #nomoreplastic #giftforher #giftforhim #healthylifestyle #waterbottle #campingessentials #summeressentials
  • 36300526_10155185416695666_8362494040494571520_n.png?_nc_cat=100&_nc_ht=scontent SoulPad Holy heck!! There's some seriously discounted SoulPad tentage in UK clearance just now: http://soulpad.co.uk/sale
  • SoulPad New stuff in at soulpad.co.uk
  • 35142566_10155155274770666_5380912779945312256_n.jpg?_nc_cat=103&_nc_ht=scontent SoulPad Thanks for sharing these pics Hackney Arts, it's always a joy to see the SoulPads being put to such wholesome use. More pics from this project in our gallery here http://soulpad.co.uk/galleries/72 Hackney Arts aim to give creative opportunities to reside
  • 35102545_2003423426396366_1954161079743414272_n.jpg?_nc_cat=107&_nc_ht=scontent SoulPad Hurry, hurry!
  • 35102341_10155236877736986_5381660984723111936_n.jpg?_nc_cat=108&_nc_ht=scontent SoulPad High praise indeed! Thanks Clare Galloway artist - ever thought about painting onto your 'Pad? Oh go on!
  • 35102341_10155236877736986_5381660984723111936_n.jpg?_nc_cat=108&_nc_ht=scontent SoulPad My SoulPad tent still going strong since 2009 - we were testing it out in the Matese mountains of Italy, near where I'm based, before prepping it for a women's transformation workshop with art, yoga and doll-making <3 Clare Galloway artist
  • 35194273_10155151574875666_3803714361227214848_n SoulPad Any local glamping sites interested in making stools / tables / fire pits out of these? Please get in touch. The owner wants them out of the way and is open to offers. The stock is nr Thetford, Norfolk, UK.
  • 35082757_10156482113023817_4457288253443145728_n.jpg?_nc_cat=103&_nc_ht=scontent SoulPad Me and my Soulpad at a schooldays event. Having fun.
  • SoulPad Here's a great launch offer for anyone in the Norfolk/Suffolk area in need of a SoulPad tent hire service...
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  • Our buddies over at Beneath the Canopy have recently launched a winter offer. More details available from them dire… https://t.co/Q1HEwBuBpV November 12, 2018 21:55
  • ... More testimonials are on our website at https://t.co/ZY1sedehlp. November 07, 2018 00:00
  • "Can't thank Soulpad enough, wanted 2 bell Tents in a hurry for an Event that I was supplying. Ordered on the Wedne… https://t.co/K4RjOOTUIs November 07, 2018 00:00
  • It's Testimonial Tuesday. This week's random recommendation is... *drum roll*... November 06, 2018 23:59
  • ... More testimonials are on our website at https://t.co/ZY1sedehlp. October 31, 2018 00:00
  • "I received my tent on Friday and erected it for the first time on Saturday. It only took 45 mins, which is not too… https://t.co/daehzHsNfF October 31, 2018 00:00
  • It's Testimonial Tuesday. This week's random recommendation is... *drum roll*... October 31, 2018 00:00
  • @henrynorfolk701 @BarshamBrewery @ianefinch @c We love these lamps! Wonderfully ambient. October 29, 2018 22:35
  • ... More testimonials are on our website at https://t.co/ZY1sedehlp. October 23, 2018 23:00
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  • The #soulpadtents #sale is here!

Head over to soulpad.co.uk, soulpad.com or soulpad.com.au

#sale #lovesoulpad #outdoors #dreamscancometrue #adventure #belltent #glamping #glamp #familyfun #familygoals
  • Taking this 5m beauty down today. It’s been up for a few months in everything the UK weather has thrown at it, an absolute star
  • The temps reaching 30°C in our #norfolk showroom today, and with that view in mind, we’re shutting early. Happy #norfolkday everyone! #tribenorfolk #weekendvibes #hometime #summer
  • Celebrating the crazy UK weather with a #sale. Even more reason for you to take indoors outdoors! Go on - get out there!
  • We’re a bit very in love with the new SoulPad #Chillys bottles now in at SoulPad
  • #Repost @bridalsuitebend
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@justinalexander #style_8956: The ultimate romantic wedding gown.
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#obbestdress2019 #soulpad #belltent #oregonbridemag #bride #justinalexander #romanticweddingdress #englishnetweddinggowns #vintageweddingvibes #modern
  • A #cheerful image from @gooseberryfield_glamping we thought was appropriate as we head into another #fun #sunny #weekend of #glamping
  • A beautiful couple on their special day. . . . Tent: @soulpadtents  Styling: @swooneventanddesign  HMUA: @kmcdowellbeauty  Fashion: @bridalsuitebend  Florals: @summerrobbinsflowers  Cake: @foxtailbakeshop  Rentals: @curated_eventrentals  Calligraphy/invit
  • A beautiful couple on their special day. . . . Tent: @soulpadtents  Styling: @swooneventanddesign  HMUA: @kmcdowellbeauty  Fashion: @bridalsuitebend  Florals: @summerrobbinsflowers  Cake: @foxtailbakeshop  Rentals: @curated_eventrentals  Calligraphy/invit
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